Reference

ligamension2 Legal access explained

ligamension2 sets out how Legal access, account checks and policy requests work before you enter the lobby.

Account termsData handlingContact routeLocal-law access

What our Legal policy covers

ligamension2 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal policy explains who may access the account area, how identity and phone checks support account security, and how requests about records are handled. Access depends on local law, so you should confirm that use is permitted where you live before creating an account. Wallet

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records can relate to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, and we keep the selected route attached to the relevant account activity. If a payment status does not match your receipt, contact us with the account identifier and transaction reference so we
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can trace the record. This policy also describes cookies, retention, account closure requests and the route for asking us to correct stored details.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Get help with a Legal request

A clear contact route matters when a Legal question affects your account or wallet record.

DATA CONTROLS

How we handle Legal account duties

We keep Legal duties practical by linking each request to a defined account event rather than handling policy questions as loose messages.

Data handling

We use account details to operate the stated Legal process, match requests to the correct account and check transaction references.

Cookie settings

Cookies help maintain your signed-in session and remember selected account settings on the device path you use.

Account security

Phone verification is part of our account security path before access to account functions.

Record retention

We retain account, policy and payment references only for the period connected with the stated operational or legal need.

Change requests

To ask for a correction, send the account identifier, the exact field that needs changing and the replacement detail.

Who to contact

Use the account support route for questions about Legal wording, access eligibility, cookies, retained records or payment references.

Answers before you open an account

These Legal answers focus on the account steps Indonesian customers commonly check before opening an account. We explain how access wording, personal records, cookies, wallet references and contact requests connect, while keeping eligibility tied to local law. Read the relevant answer before submitting a phone number, choosing a wallet route or asking us to change an account detail.

The ligamension2 Legal page covers account access, phone verification, cookies, data handling, retention and requests to correct or remove eligible records. It also explains how DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be linked to account activity.

Access depends on local law. Before opening an account, confirm that this type of service is permitted for you in Indonesia and follow the account eligibility wording shown during access. We cannot replace local requirements with a manual account change.

Phone verification helps us connect an account request with the person controlling the registered contact route. It also supports checks before changing account details or discussing a wallet record, so an unverified message cannot redirect account access.

We use the account identifier and transaction reference to trace a payment record, including a DANA, OVO, GoPay, QRIS, bank transfer or virtual account entry. If a receipt and account status differ, send both references through the account support route.

Yes, you can ask us to correct an eligible account detail by naming the record and the change required. Include your account identifier, and be ready for a phone or account check before we edit contact, profile or wallet-linked details.

Retention depends on the purpose connected with the record and any applicable legal need. We keep only what is required for that purpose, and your request should identify the specific item, such as a QRIS receipt, phone number or access record.

Use the account support route and choose a clear subject such as access, cookies, data correction or wallet records. Add your account identifier and transaction reference where relevant, so we can direct the Legal request to the correct handling path.

ligamension2 Legal access explained

Get help with a Legal request

How we handle Legal account duties

Data handling

Cookie settings

Account security

Record retention

Change requests

Who to contact

Answers before you open an account

01 What does the ligamension2 Legal page cover?

02 Can I access ligamension2 from Indonesia?

03 Why does Legal require phone verification?

04 How does Legal handle my payment records?

05 Can I request a change to my ligamension2 data?

06 How long does Legal keep account records?

07 How do I contact ligamension2 about a Legal issue?

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